Why has t-mobile constantly overcharged me and now cut my service when I agreed to a payment plan , and I guess I'm gonna have to set up to file a complaint thru fcc or bbb when I got proof of there charged and what I paid and proof that their chat customer service agents disconnected from chat on purpose
No one here has access to your account. This is primarily a peer help forum. Customer Care or the T-Force Team via Facebook or Twitter would best be able to answer your questions. However, even being on a payment plan, there are still late fees charged every month you have a past due balance.
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