Question

Do not get verification text codes via SMS

  • 6 November 2023
  • 1 reply
  • 72 views
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I have the Pre Paid T-Mobil plan, I cannot get any verification codes via Text, went to the T-Mobil store they could not help me, I cannot get texts for verifications be it from my bank or any other important places for verification, this is very frustrating because my My husband has the same plan, same phone, he receives them. What can I do, anything on my phone (Android) or is it on T-Mobils end of it, Thank for your help

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call into TMO and have them remove short code texts from your account and then re add it back on maybe?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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