Galaxy S22 Ultrs Pictures color Blue for White

magenta8423825 · 2023-11-06T20:15:31+00:00

I am extremely dissatisfied and disappointed with my Samsung Galaxy S22 Ultra. I used the phones camera in default mode at my daughter's wedding to take pictures, and the color WHITE is BLUE in the photos. How could a professional camera phone ruin my daughters' wedding pictures? I took over 350 photos, and the wedding is over. I have been a Samsung customer for years and upgraded my phone to an Elite Pro, and I get trash for my photos. I will never buy a Samsung Phone again. Now, I don't trust my Samsung tablet.I fault T-Mobile for not telling me of the issue when I bought the phone through them.I’ve been a T-Mobile customer for over 5 years and this is the way they treat their customers. Time to find a new carrier who keeps their customers informed.

F

Userlevel 7

+16

do you by chance see a pluthra of complaints about this in here? if your answer is “no” then thats probably because this is more of an issue with your phone..not every single one of them out there.

upgraded to an Elite Pro through TMO?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

R

Userlevel 4

+5

Ric221
Helper Level 3
383 replies
6 months ago
14 November 2023

I’ve taken a countless number of pictures with my S22 Ultra never have had any issues with it. Sry to hear that you had. Just a quick question, did you not review any of the pictures that you were taken, it so did you not see a issue with the colors in the pictures?

F

Userlevel 7

+16

I’ve taken a countless number of pictures with my S22 Ultra never have had any issues with it. Sry to hear that you had. Just a quick question, did you not review any of the pictures that you were taken, it so did you not see a issue with the colors in the pictures?

did TMO sell Elite Pros?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

Userlevel 7

+15

syaoran
Pillar
5600 replies
6 months ago
14 November 2023

I don't understand how the retailer in this case, which is T-Mobile, is responsible for a product they don't make. I haven't seen any complaints on XDA either about that being an issue so it's either user error or your device might be defective in some way. If you have any camera lens covers on them to protect them. They can cause the sensor to not work as intended.

F

Userlevel 7

+16

heck shadowing from a not perfectly fit phone case can cause camera issues.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

N

Userlevel 5