issues with my Google pixel 6 Pro preorder?

I preorder on 10-19 the white pro and yesterday finally got shipped will get it tomorrow 

I'm in the same boat. I ordered a White 6 Pro on 10/22. I signed the EIP on 10/22. The original estimated ship date was the 11/18 at the latest, then 11/18 as the earliest, every few days it would quietly move back a few weeks at a time. Then suddenly it showed shipping by 11/17. On the morning of 11/16 it still showed shipping by 11/17. By the afternoon on 11/16 it jumped way up to shipping between something like 12/25/21 and 1/17/22. That's were mine has been at for a few days now. It's absolutely infuriating. T-Mobile isn't doing ANYTHING to keep us informed. They have NO information on when it will ship. At this point, I'm just going to let it sit and then demand a discount on it due to their negligence. If you look around T-Mobile is the only carrier who still has a crazy backorder. Verizon is next day for Pixel 6 Pro and I think AT&T has a 5 day delay. Xfinity I believe is around 5 days as well. So when they say well Google has a delay or whatever, it's a blatant lie. If it was a supply chain issues, then all carriers would still be experiencing these huge backorders. At this point, this is T-Mobiles inability to manage orders appropriately.

I ordered a white pro 1 hour after launch and I'm in same boat as you. I see they have come back on stock in Google store as an unlocked device I will definitely not go through TMobile next time. Very frustrating. I am just gonna start ordering from manufacturers after this debacle, they have better trade in programs and they can be financed just the same. Will save me a couple dollars on my bill too 

I pre-ordered 2 pro whites on 10-24 in store. Haven't gotten jack as far as uodates... very annoyed. Especially as I've read of others getting theirs after release date. 

Who on here is still waiting for the pro whites? Tempted to cancel and order the black but those are about the same date now also. If shipping eta is 11-12 to 11-18 what is the chance to receive on 11-12?.... I'm so freaking irritated by this whole situation 😤 😒 

I ordered a Pixel 6 online on Oct 19 an hour after they went on sale.  I checked the T-Mobile site today and there is no record of my order. I just got off the phone with customer service and they tell me there is no record of my order.  I’m 99% sure I did everything right but for some reason the order didn’t go through!

What did you order? Was it a white one? Curious because i still don't see anything moving on the white i ordered.

I took advantage of the offer for a free Pixel 6 regular one and bought a OnePlus 5T for $90 off Facebook marketplace and traded it in for a free pixel 6 at the store until my pro comes so I'll have both

Good Luck!

I am having problems getting my Iphone.  The shipping date was originally 10/27 - 10/29.  Now it’s 11/3 to 11/7.  When I contacted customer service I was told the warehouse was waiting for a UPS label.  That was 3 days ago and still processing.  Next time I contacted customer service, I was told the warehouse doesn’t have enough employees.  So I guess I might have a phone by Christmas.

Yes, mine should be shipping soon and I ordered it on the 22nd. I contacted support and they told me they got their shipment into the warehouse yesterday, so all orders are shipping out and they apparently have more in stock as well.

Not sure if this helps anyone, but at least T-Mobile beat their estimated ship date for me.  I was originally October 28, then on the 28th it switch to November 15-18, but it actually shipped yesterday and I’ll have it tomorrow.  Of course my wife got her regular 6 last week and it’s pretty awesome.

Yeah, I got it too, but this is probably a really delayed text to pretty much say that your order will be late. I hope I'm wrong lol 

Google:

“Due to high demand, some Pixel 6 Pro models may be out of stock or have long delivery times. Get notified when they're back in stock, or check out other authorized retailers who may have them available.”

T-mobile hasn't - and I don't really expect them to - issued a blanket statement about the order challenges around the Pixel 6.  I think we see several things at play when you take a step back and summarize the threads:

• New upgrade system is challenging inside and in direct-to-consumer channel
• Data is inconsistent across the pipeline and consuming applications for device status
• Google-to-TMobile supply availability integrity is either not sufficient (Google not giving good data) or not represented well (making it to consumer facing applications)
• This supply uncertainty is resulting in T-Mobile waiting for firm expectations before setting estimates anyone can have confidence in.  The view to the consumer is a “last minute” or “late” re-setting of expectations.
• It’s not clear how orders are being prioritized, with some communities reporting late orders getting fulfilled quickly and some early Pro orders somehow not being “front of the line” or at least perceived as not being handled that way.