Phone still says Verizon

  • 14 November 2021
  • 7 replies


I made the switch,  YAY. I only have one issue. My S21 Ultra is still booting with the Verizon logo and I get an error saying sim card is not Verizon wireless. The phone is definitely unlocked.  Some suggested it may be the APN settings but I tried that and it didn't work. Help! 

7 replies


mine is the same


The closest store is about an hour away.  I'm sure to go on Wednesday.  I'll keep you updated if we dont get an answer before then. 

Userlevel 7
Badge +13

Have you tried checking Samsung’s Bixby program to see if you can change it from there?

Userlevel 7
Badge +14

Have you tried factory resetting the device with your T-Mobile SIM in it?

Userlevel 6
Badge +8

I’ve read that Verizon phones have that branding and SIM nastygram built in. It does no harm. It’s just Verizon’s way of saying “Good bye”

Userlevel 3
Badge +2

You won't be able to get rid of the Verizon splash screen without flashing the device. Changing the APN should resolve the other issue. 

 I wouldn’t mind the splash screen, but the voicemail app is also tied to Verizon and will not work with T-Mobile.