As the title suggests, my Pixel 8 Pro shows up as a Note 9 in my account, for both mine and my wife’s phone. They were both bought unlocked directly from Google and then added to my account. One was added during my initial onboarding and the other we just moved the sim card from the old phone over. One is using the eSIM and the other is a physical SIM card. Seems kinda odd that the system can’t correctly identify the phone. Both phones seem to work fine, outside of just being labeled wrong in the account, but the option to check network compatibility says it doesn’t support 5G, tho they connect to the network as 5G UC.
Is this a known bug, or do I need to contact support to correct it?
Best answer by syaoran
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