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S21 - After Android 12 update, can't get rid of T-Mobile notifications

  • 19 November 2021
  • 14 replies
  • 6372 views

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I have T-Mobile notifications about apps that were updated/installed after the Android 12 install, and the notifications won’t go away. Can’t swipe them away right or left, and there’s no other way to get rid of them.

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Best answer by syaoran 25 March 2022, 13:33

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Did you try turning off the Notification Settings?   What I did was go into notification settings, turned off the T-Mobile app notification, then closed.   Then, swiped the displayed message, and now no more messages show up.

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No resolution yet? Is T-Mobile listening?

Userlevel 7
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Is there anyone from T-Mobile on this forum? How do you let them know? I have also reviewed the app and provided feedback on Google Play but the issue persists.

peer to peer assistance with a handful of admins/moderators to keep the site in order only. you’ll need to call in (tier 1 support) or one of their social media platforms like Facebook or Twitter (tier 2 support).

 

the last two are the preferred method. send them a DM..dont post on their main page.

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I went into the store and they were no help. It's only been an issue since the last mandatory update. I may try to chat with customer service, that takes time. In the past, their suggestion has been to go to the store🤷‍♀️

If you are able to chat with customer service, please keep us posted. Thanks!

I went into the store and they were no help. It's only been an issue since the last mandatory update. I may try to chat with customer service, that takes time. In the past, their suggestion has been to go to the store🤷‍♀️

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Is there anyone from T-Mobile on this forum? How do you let them know? I have also reviewed the app and provided feedback on Google Play but the issue persists.

Agree! I have rebooted the phone which just made it so I had to go in and change all the various access points from T-Mobile play. After doing this, again, and again, my phone is still littered with notifications. Very annoying when the phone service I am paying for is the source of these annoyances! 

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I have the same issue. However, I did not understand the solution. I did restart my REVVL 5 and that particular notification disappeared. However, I still cannot disable future notifications. I did uninstall updates for T-Mobile Play app. T-Mobile - please fix this ASAP. It is annoying to get notifications about random stuff I don’t care about and not be able to turn them off!

Same problem, same solution.  Thanks!

No. I did not. Thank you for that. I rebooted my rev/vl just now after verifying that notification had still existed and when the phone completed the reboot the notification had cleared. Thanks so much. I will begin trying the reboot before seeking help next time. This is a new phone and the thought had not occurred to me for some reason. Glad you did not assume I would have tried this. Great Job!😃👍

Userlevel 7
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Did you reboot your device to see if that gets rid of them? 

What happens when we try to swipe away:

 

Same problem

 

Userlevel 7
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is it saying they were updated or that they need to be updated? and are they Samsung apps or are they pushing you into the play store?

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