hello t Mobile i have a problem with my data cellular connection i have tried everything i can think of turning airplane mode on turning off my phone and turning it back on and turning off the airplane mode off turning on the mobile date connection still nothing can it the sim card that is not working or the data cellular connection that is not working
its always possible. the sim card is what tells the phone which signals to look for.
Userlevel 7
+15
Did you purchase the device from T-Mobile or is it a BYOD? Have you tried a network reset followed by powering off your devuce for at least 5 minutes to allow your device to refresh its connection to the network?
Hi
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