Question

Fake and deceptive t mobile promotion

  • 16 November 2021
  • 1 reply
  • 71 views

Badge

Hello!

 

I would like to ask how to file a complaint? I was informed of a promotional sale wherein if I add a line, I’ll be qualified for a buy 1 get 1 promotion. So that’s what I did. I added a line and even bought 4 phones. When I called, the agent told me that I’m not eligible. And now I am very anxious and frustrated. After all the assurance from the AGENTS that I’ll get rebates, I get an information like this. i WAS MISINFORMED AND DECEIVED.

 

Please help.


1 reply

Userlevel 6
Badge +11

try contacting TMO through either Facebook or Twitter or through their chat feature in here (if currently available). they can dig into it to see what happened. plus better results than calling in.

Reply