Question

limit length of voicemail messages

  • 17 January 2024
  • 4 replies
  • 191 views
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I have elderly relatives who call, leave voicemails, then fail to hang up. For hours. This leaves me with hours-long voicemails eating up my voicemail space allocation. Is it possible to limit the length of the voicemails callers leave? iPhone 14, iOS v17.2. Thanks. 

4 replies

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Userlevel 7
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are you using the call in VM or through the TMO VM app itself?

almost positive there is a code you type in to adjust how long the VM can be but this would be through the call in VM. @HeavenM do you have the link that has the VM codes that can be used to make changes in there?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
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I use Visual Voicemail on the iPhones Phone app.

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i have an Android and went through everything on my side and didnt see anything either. when HeavenM gets freed up she should have an answer good or bad. i think you can make adjustments on how many rings and such through the dial in but not sure if that translates over to the app as well or what. she’ll know.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
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Hey there. @fireguy_6364 is correct that you can change the number of rings that happen before the call goes to voicemail. Once the call is sent to voicemail, though, you cannot control how long it stays there before it ends. My experience is that the voicemail system will end the recording if it does not hear anything for 30 seconds. It sounds like the people leaving you a message might still have some other conversations or background noise that causes the recording to keep going. Unfortunately, this is one that you would have to let the person leaving the message know so they can try to hang up when they are finished with their message. 

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