Question

can i change when my bill is due

  • 1 October 2023
  • 4 replies
  • 652 views

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Am I allowed to change when my internet bill is due? It's due on the 26th of each month. Could I have it changed to the 1st of each month and If I can change it will I have to pay for the month of October today?


4 replies

Userlevel 7
Badge +15

You can request a bill date change.  A few things you might run into if you request one, is a pro-rated bill for either the extended or shortened time of the bill after the change.  You will also want to have the billing date a couple.of days after the day you are thinking, jist in case you ever need an extra day or two for unforseen things. 

To request a change of billing date, you will need to contact Customer Care at 611 or reach out to T-Mobile via DM on Facebook or Twitter to request it.  

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Thanks for the info syaoran! 

Userlevel 7
Badge +14

To add on you can only request a bill change once.

i’m done with t-mobile

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