I have a question about the date & time on my bill for voice calls and text messages.

  • 24 May 2023
  • 1 reply


On my detailed bill, one place the date / time explanation in a little box states that the time is at the location of the mobile device.   In a different area, much further down the detailed bill and following the 2nd number on the account, it says the time referenced to Pacific Time.    Can someone explain the difference?   Why would the time be different than anywhere that the mobile device is.   For the Pacific time explanation, I found that after all of the text and data messages shown for that 2nd number on my account.   

1 reply

Userlevel 7
Badge +14

All billing should be on Pacific time for all lines. This is something you need to contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can give you a better answer.