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Customer Service

  • 17 June 2024
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I called T mobile on Thursday. I asked the customer service lady, how can I lower my monthly bills? Do you still have the discount for people over 50? She asked me to hold on , I guess she thought she put me on hold, I listened to her talk about me to her coworker. I was pissed! Is that what you do at Tmobile, polite on the phone then get off and discuss the customer. I recorded the conversation. I’m having my daughter post it on social media when she comes over so customers will know.

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Best answer by syaoran 17 June 2024, 11:19

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There are plans for account holders that are 55 years of age or older.  

Senior Unlimited 55+ Discounted Cell Phone Plans | T-Mobile

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