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furious

  • 14 March 2023
  • 9 replies
  • 318 views

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I got this free phone from a vendor on the street and he said I would have free service for life with the ACP program he used my ID and said I qualified I gave him $20 activation fee and my phone worked for 4 days now I don't have any service. Who do I contact about this issue? I'm furious he stole my money 

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Best answer by syaoran 14 March 2023, 14:04

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Userlevel 7
Badge +15

Have you tried the police?

Userlevel 7
Badge +14

Is the vevdor still there? Better check your credit card if you paid with it.

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I paid with cash I'm going there today to see if he's still there if not I just want my money back from T-Mobile or someone 

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No haven't tried the police but maybe I should 

Userlevel 2
Badge +3

You said you gave some random guy on the street your ID.  I’d be more concerned with that, than the $20.00.

Userlevel 7
Badge +15

I paid with cash I'm going there today to see if he's still there if not I just want my money back from T-Mobile or someone 

why would TMO have to pay you for something you bought from some street vendor? did TMO tell  you to do your business through this guy? a bit lost on why its on TMO to fix this and not the vendor  you talked to or contact the ACP program itself? did you not leave there with paperwork? a receipt at least?

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I thought he was legit,he have their phones I thought it was a promotion.and how is he able to activate the phone service unless he is legit. I know I was foolish but. How can he do that. 

My only advice I can give is call 611 on ur phone and see what happens..and..always ask for a business card.

Userlevel 7
Badge +15

I thought he was legit,he have their phones I thought it was a promotion.and how is he able to activate the phone service unless he is legit. I know I was foolish but. How can he do that. 

Just about anyone can activate a prepaid SIM online.  

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