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Question

"Sign in to network"

  • 12 February 2024
  • 7 replies
  • 159 views

Hello,

S22 ultra here. After our TMO account was hacked, I keep getting "Sign in to network."

I never had this issue before and suspect it’s on the TMO side of the world. Yes, I have called TMO several times and everyone has been great, they just can’t resolve the problem.

Thanks!

I have never seen “Sign in to network” on my s23 Ultra or any device I have owned and used on T-Mobile.  Are you sure your device isn’t compromised?  Have you tried factory resetting the device to make sure there isn’t something on there that was/is responsible for your account being hacked?  


Make sure you're not a victim of fraud or scam.

Replace the simm card, keep bugging t mobile. Have them escalate the call to tech specialist. Most of the first line customer reps just read the script.

I was at this for about a month.

Good luck,

Chris


I have the same issue.  Just started 3 days ago.  T-Mobile changed by sims card but it was of no help.

 


As mentioned above, the sim card has been replaced. Unfortunately, the problem still exists.


New sim card installed, fingers crossed 🤞


No, I will stop by TMO on the way home and do it.

Thanks for the suggestion, I will return with the results.

Chris


Have you tried changing Sim cards?


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