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Hello,

S22 ultra here. After our TMO account was hacked, I keep getting "Sign in to network."

I never had this issue before and suspect it’s on the TMO side of the world. Yes, I have called TMO several times and everyone has been great, they just can’t resolve the problem.

Thanks!

Have you tried changing Sim cards?


No, I will stop by TMO on the way home and do it.

Thanks for the suggestion, I will return with the results.

Chris


New sim card installed, fingers crossed 🤞


As mentioned above, the sim card has been replaced. Unfortunately, the problem still exists.


I have the same issue.  Just started 3 days ago.  T-Mobile changed by sims card but it was of no help.

 


Make sure you're not a victim of fraud or scam.

Replace the simm card, keep bugging t mobile. Have them escalate the call to tech specialist. Most of the first line customer reps just read the script.

I was at this for about a month.

Good luck,

Chris


I have never seen “Sign in to network” on my s23 Ultra or any device I have owned and used on T-Mobile.  Are you sure your device isn’t compromised?  Have you tried factory resetting the device to make sure there isn’t something on there that was/is responsible for your account being hacked?  


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