How do I unlock the sim on an Alcatel Go Flip 4?
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+15
Are you a T-Mobile USA customer? Does your T-Mobile account and device meet all of T-Mobile's SIM Unlock Policy requirements?
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Yes to both questions. I have been a T-Mobile customer for several years. The phone is fully paid for and customer support confirms that it is eligible to be unlocked. I submitted a request almost 2 weeks ago to the customer support agent. Unlike Samsung and Apple devices that have the procedures easily available on the T-Mobile website, the Go Flip requires contacting customer service. They then have to elevate the request. I still have not received any updated information.
I have had the same problem and just posted on that subject. I have been given four different unlock codes at different times and none of them has worked. Have you had any success?
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