Question

Alcatel Go Flip 4 Sim unlock

  • 4 December 2023
  • 3 replies
  • 159 views

Badge

How do I unlock the sim on an Alcatel Go Flip 4?

 


3 replies

Userlevel 7
Badge +15

Are you a T-Mobile USA customer?  Does your T-Mobile account and device meet all of T-Mobile's SIM Unlock Policy requirements?

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

Badge

Yes to both questions.  I have been a T-Mobile customer for several years.  The phone is fully paid for and customer support confirms that it is eligible to be unlocked.  I submitted a request almost 2 weeks ago to the customer support agent.  Unlike Samsung and Apple devices that have the procedures easily available on the T-Mobile website, the Go Flip requires contacting customer service.  They then have to elevate the request. I still have not received any updated information. 

Badge

I have had the same problem and just posted on that subject. I have been given four different unlock codes at different times and none of them has worked. Have you had any success?

 

Reply