Hello experts! I recently upgraded from an I-phone 11 and am trying to unlock that phone so that I can gift it to my niece. When I go to request the unlock through the T-Mobile site, it tells me that the IMEI is invalid. Advice for next steps?
Thanks!
was the original phone purchased from TMO? and at any point was it traded in or swapped under warranty?
The only thing I can think of is that it’s not a Tmobile phone.
Check the IMEI number.
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