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Traveling

  • 2 August 2023
  • 3 replies
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Hallo. Now I am travelling, and I am not able to use my phone, because sim card locked. I am talking about Iphone 14 Promax phone, which I bought last year. On August 13 I am leaving for a trip. Please help me to unlock it. 

Best regards

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Best answer by syaoran 3 August 2023, 01:37

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Userlevel 7
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are you a TMO customer or you just bought one from the States here and are now trying to use it?

Userlevel 7
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You must be a T-Mobile USA customer and your account and device must meet all of the SIM Unlock Policy requirements.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

Thank you for answering, I appreciate you :)

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