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Dead Gateway

  • 20 January 2024
  • 2 replies
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My gateway just died. No power. No lights or any indicators on the gateway. The AC plug is OK. This gateway is only a few weeks old - my last gateway worked for 2 years, then stopped doing wiFi. It is a SAG FAST5688W 5G GATEWAY BLK .

I need a new Gateway. What is the best and quickest way to get a new one?

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Best answer by oldsniper 24 January 2024, 02:49

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@oldsniper,  at a T-Mobile store they will be able to take back your defective unit and give you a new one on the spot.  https://www.t-mobile.com/stores/locator/

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Thanks, henry51. That works.

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