Franklin t10 Hotspot


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Hi im having trouble with my Franklin t10 Hotspot it's not connecting to my phone or tv 


2 replies

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I need help getting it to work please 

Userlevel 7
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Hey there. Have you been able to get anything to connect to your hotspot? I have a few questions to narrow things down so I can provide some help

  • Is the hotspot turning on and have more than a 15% charge?
  • Does it show any signal bars and data indicator?
  • When you try to connect something to it, what happens?
    • You don’t see the network
    • You see it, but get an error when connecting (please share the error message)
    • You can select and connect, but the device that is connected cannot get on the internet or open apps

Thanks for clarifying a bit so we can work through it together. 

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