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I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi


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I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi when i select it and connect, try to. 

Unsure what windows troubleshooting I need to do but it's odd and must be a unique issue since I've not seen it on the board. 

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Best answer by pmorrsn 4 January 2023, 19:34

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Userlevel 7
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I still suspect the problem is a driver issue with the laptop adapter. Other things work as I recall so that is the one thing that stands out. The driver OR the adapter capability. Drivers are a pain.

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I did a pc reset after trying a restore and it worked.

I realize I had network drives mounted via old network which may have been the problem? 

Userlevel 7
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That probably was related to the behavior. Interesting but it sort of makes some sense. The OS was probably just doing what it does to try to maintain the drive mounts. 

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The t-mobile router doesn't work with some Dell computers.  T-mobile Philippines support was clueless.  So was Dell support.  I solved the problem by connecting via a wifi extender.

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