I brought my new square Arcadyan KVD21 5G Gateway home to find out that it won’t connect to 5G on my tower. Granted this is not an address that T-Mobile will let you get service, however I have their phone service and I do get 5G here. With both devices on the same shelf that is known to be the best spot in the house, I can get ~50 Mbps from my 5G Galaxy S22 while my 5G home gateway will only connect to 4G and get at most ~12 Mbps. It does connect to 5G on at least 3 other towers in nearby towns that are also not addresses T Mobile allows service on. Is there anything that can be tried to get it to connect to 5G. I am wondering what needs to be updated on the tower to make it work for me here.
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