I have an iPhone 14 and arrived in Greece yesterday. It doesn't connect to cellular. How do I activate my eSim? I have no restrictions, and T-Mobile isn't answering their 24-hour care line.
Userlevel 7
+15
Your T-Mobile eSIM or an eSIM for a local carrier? Do you have roaming turned on in your device settings? If you are trying to use a local SIM from a carrier in Greece. Is your iPhone SIM unlocked? It would need to be SIM unlocked by T-Mobile to use a non-T-Mobile SIM. The SIM Unlock Policy Requirements can be found at the following link.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
I live in Greece most of the year. All you have to do is make sure roaming is switched on. Its all you need to do. Go to Settings > Cellular > Cellular Data is On. Cellular Data Options = Roaming On.
Cell plans: Plan you’re on
Network Selection: COSMOTE
WiFi calling: On
You should be good from there. You might have to repower your phone to have it grab the local network.
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