How can I retrieve my 2 lines from a prepaid plan after t mobile disconnected them without any apparent reason.
My wife opened a two line account and we wanted to transfer these lines to our new account. how do I retrieve those lines
Best answer by syaoran
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+15
Yes. You can call 611 from a device even if the T-Mobile SIM in it isn’t active and get Customer Care. Otherwise, you can call 1-800-937-8997 to reach T-Mobile Customer Care.
T mobile Customer care?
I don’t participate in neither Facebook or twitter
+15
Try reaching out to Customer Care or the T-Force Team via Facebook or Twitter to see if they can help you get that reactivated then.
No just cut off yesterday
+15
Did those lines go without an active plan for 60 days or longer? If so, those numbers have more than likely already been reassigned to other customers.
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