Question

Very frustrating

  • 7 November 2023
  • 1 reply
  • 52 views
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Very frustrating dealing with customer service…….my family and I were with Sprint 20 years, and now with T Mobil since buy out…..simple request to T Mobil...that all of my 7 lines (kids and spouse) be accessible on one account….one log in…..since I am the primary……. however, it sems too complicated for T Mobil associates….

Asking the community….any ideas to avoid 7 different log ins any time that I want to check the bill, etc…... 

1 reply

F
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Userlevel 7
Badge +16

as the PAH you should have full access to all the accounts on your plan..might want to double check and make sure youre actually down as the PAH..

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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