I paid for 30 days of 50G wifi for my mobile hotspot. I ran out with a week to go and was unsuccessful in trying to add more data. The customer service agent (and her supervisor) said I could not do that. I was happy to pay for the additional data or start a new 30-day period but they apparently don’t want my money or my business. Has anyone run across this before?
Barring a solution, I will be going with another carrier for my data that does not have a hard limit of 50G. I use it for both business and streaming daughter’s softball games so I go over sometimes. Unfortunately, some grandparents were not able to watch their g-daughters play ball this morning.
