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To receive the $100 Mastercard offer, you'll need to submit for the rebate on www.promotions.t-mobile.com Rebate Submission using the code 2022HINTPXX within 60 days of activating your new Home Internet line. You will need your T-Mobile phone number associated with your internet gateway sent to you when it ships . Rebate processing may take up to 30 days from submission, and you'll receive text message or email notifications once it is ready

 

 

  • I signed up for home internet via Chat Jan 1 and can not get the promotion code to work. Device has not been active for 60 days.

Can you take your gateway back to a local T-Mobile store to ask for a refund or assistance? Or have you been able to call T-Mobile support 1-800-937-8997 for assistance? 

Good luck!

I do not want to return the unit. I want the code to work. I work third shift and the roads will be bad this week where I am. 

 

If I was able to get to the store, etc. Would I be posting here?

No, this is a a user forum. Some of us with experience offer free advice and suggestions. 

If you only want the code to work, a call to support may be your easiest path. 

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