i just upgraded and my plan is unlimited data but i STILL got a stupid alert saying i’ve used X amount of mobile hotspot data and they’re going to throttle it at 100%. What is this??? i have the highest level plan, why are they throttling me if i have unlimited data?
Page 1 / 1
Unlimited data but high speed data is limited. Depending on your plan will tell you how much high speed data you have. There is also a fair use policy in the Terms of Service that allows T-Mobile to throttle users that use extreme amounts of data that can significantly impact network oerformance for other customers.
Are you talking about a Hotspot plan or the TM Internet plan? If you’re talking about the TM Internet plan, I too switched from the data-capped “lite” plan to unlimited the plan about a year ago. The plan didn’t switch, however, until the next billing cycle. So it could just be that your plan hasn’t converted yet.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.