Question

Unable to access Home Internet Award Mastercard

  • 21 February 2023
  • 4 replies
  • 177 views

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Received email today for $100 for Internet promo from Northlane.Com for signing up for TMobile Internet. No matter what I do I cannot access the Virtual Prepaid Mastercard from the link they provided. I have put in my regular cell number that didn’t work. I put in the number for the gateway and that didn’t work either.

Any advice to access this would be appreciated.

 

 


4 replies

Userlevel 5
Badge +8

You may need to return to the local T-Mobile store for assistance. They should have given you information on how to access the funds, like what information to enter for the username and password? 

Good luck! 

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It does not ask for a password….  just phone number and a verify box of numbers and letters. When I enter than it just states they are unable to validate the information.

Userlevel 5
Badge +8

You are experiencing an issue with Northlane, so I would reach out to T-Mobile and let them know of your concerns. I am confident they will help you.  

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Ok… thank you!

 

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