Question

upgrade

  • 12 May 2023
  • 5 replies
  • 73 views

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If I change to go plus, can I also upgrade my phone also at same time 


5 replies

Userlevel 7
Badge +14

You can upgrade your phone anytime you want.

If I have 3 phones on my account can I upgrade all 3 at the same time or do I have to only do 1 and then do the others at a later time.

Userlevel 7
Badge +15

If I have 3 phones on my account can I upgrade all 3 at the same time or do I have to only do 1 and then do the others at a later time.

If you want to upgrade through EIP.  The answer can vary.  Customer Care at 611 or by reaching out to T-Mobile via DM on Facebook or Twitter will get you someone that can look at your account and tell you what your options are.  

Userlevel 6
Badge +12

chances are they will not let you upgrade right away IF you already have an EIP or a lease.  If they do they’d probably make an exception if 50% of the device has been paid.

Userlevel 7
Badge +14

It all depends on how long you've been with Tmobile and credit. I have 2 active EIP’s on my line and I'm still able to upgrade if I want to a 3rdb phone on my line.

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