Question

Switched from ATT, Now Major Problems

  • 26 July 2022
  • 1 reply
  • 132 views
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Hello Everyone,

 

I had pre-paid with ATT on a Phoneix LG phone.  Since switching to T-Mobile a little over a month ago…

 

-I can’t send images

-I can’t reply on group texts

-Randomly a few times a day, my phone will not let me text or call until I restart.  (Friends who have tried to call are reporting it goes right to Voicemail during these times.)

 

To make matters worse, T-Mobile over charged me on my last bil, but they have promised to restore those funds eventually.  

1 reply

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since its a device not from TMO you might have to make changes to your APN settings.

 

https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings

 

specifically..

 

  • Name: T-Mobile
  • APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
  • Proxy: <Not set>
  • Port: <Not set>
  • Username: <Not set>
  • Password: <Not set>
  • Server: <Not set>
  • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
  • MMS proxy: <Not set>
  • MMS port: <Not set>
  • MMS protocol: WAP 2.0
  • MCC: 310
  • MNC: 260
  • Authentication Type: <Not set>
  • APN Type: default,supl,mms OR Internet+MMS
    • Default Android provides a text field to enter: default,supl,mms.
    • Samsung provides an Internet+MMS radio button to select.
  • APN Protocol: IPv4/IPv6
  • APN roaming protocol: IPv4/IPv6 or IPv4 only when roaming internationally
  • Turn APN on/off: Grayed out unless there are multiple APNs
  • Bearer: Unspecified
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