Replies posted by NikonD7500

5 Replies

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DrMan217First activity
posted in Troubleshooting

Newly Installed LTE Home Internet, Now Slow Speed...

A popular website to test your internet speeds is www.speedtest.net.  Also, it seems to me that 15-20 devices running simultaneously would have to put a strain on throughput.  I thought I saw something about a recommendation for up to 10 devices when researching this service but I haven’t been able to find it to confirm that.

10
J
2 years ago
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nartinoRookie
asked in Troubleshooting

Home Internet and wifi extender

There is no reason why a wifi extender cannot work with the home internet service.  If you’re looking to buy an extender I would suggest confirming that it will work with an existing wifi router (the home internet box essentially contains a wifi router).

44
F
1 year ago
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DrMan217First activity
posted in Troubleshooting

Newly Installed LTE Home Internet, Now Slow Speed...

Obviously it very much depends on the distance from your nearest cell tower as well as the placement of the router within the home.  We’ve had the service for two weeks now and have plenty of bandwidth to handle live TV streaming as well as our casual internet use (no kids!).  We’re really lucky and so happy to be able to cancel our terrible cable internet service.  This is our first service with T-Mobile and our experience with their customer service has been very good.  If things continue to go well we plan to switch our cell service over when it’s time for new phones.

10
J
2 years ago
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chillteachFirst activity
asked in Troubleshooting

Tech Support Call Wait Times/Slow Speeds

That speed is too low.  You need to report this to support.  I had good luck on their Facebook page when asking about an issue unrelated to home internet.

9
T
3 years ago
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KPostFirst activity
asked in Troubleshooting

Can you wireless print with Home Internet

If the T-Mobile internet is working properly and a wireless printer is connected to the wi-fi network then printing is done using the Print command in the app that contains the data you want to print.  That Print command should launch a window in which you select the printer.  Most importantly, the T-Mobile internet is no different that any other wireless router and needs no special configuration for printing.

5
F
1 year ago
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