Yeah you think the store would be able to print you a label. Also I only pay $60 per month for spectrum internet and I average 180 to 200 Mbps so right now this 5g is not good. In fact if I turn the wifi off on my S21 and connect to the T-Mobile 5gUC I get 3x faster speeds sitting right next to the gateway. So I'm returning it also
How did your phone get locked into T-Mobile just by putting in their SIM card. I ordered one from them and put it in and after a quick update my phone shows it's on their network but it's not locked. I can easily swap my SIM card. Plus when I had issues connecting I have them my IMEI number so they have it but it still does not show any info. But my wife's iPhobe does and both our phones (S20ULTRA for me and iPhone XS for her) were bought unlocked directly through the manufacture and we're initially on Verizon for 2 years before we switched to TMO. So there no rhyme or reason here.
Not having the IMEI number is a bad excuse. I had to give it to them when I switched my unlocked S20Ultra from Verizon to TMobile. They sent me a new sim card for my wife and I which she has an unlocked iPhone she bought from Apple directly and after we were activated, it shows mine as unknown and hers as an iphone but they were both unlocked BYOD coming from another carrier. So why can't they just manually input the number when you give it to them. Sounds like just laziness. BTW my phone works great. It's in the 5G and even though the coverage has bit or miss issues (which I confirmed they were working on the network in that area) everything works great except the visual voicemail. I still can't get the default disabled and just use the TMobile one as a standalone. A little annoying.
According to Samsung, tmobile will push out the update. Yes Samsung provides it and they have already said the update is available starting March 1st. Its just a matter of tmobile pushing it out. I guess they want to make sure the updates work on their network. (which it should because the new S21 is out and it has the newest updates and it's compatible so I don't know what T-Mobile is waiting for they just need to push it out all the other carriers have already started rolling out the update to the s20s even some of the s10s but not T-Mobile they are just sitting on there butts doing nothing
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