Same issue--this has been going on for years. I don't use visual voicemail and never have more than 5 or 6 voicemails kept on my phone, but if I get notified within an hour or two of a voicemail being left, I consider myself lucky, when the reality is that this is ridiculously bad service. Sometimes I will see that someone has called and I know there's a 99% chance they left a voicemail, but my phone shows that they didn't until an hour, two, three, sometimes days, later. This is ridiculous and WAY PAST TIME TO FIX, T-MOBILE!!
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