You’re welcome to use one of these WiFi devices but I’d be careful as their not devices we can guarantee it’ll work. What T-Mobile can do is file Service Complaint with our engineering team to look into the coverage in your area for fixes and updates. And how would I go about doing that? Last night at around midnight, almost every single night, the 2.4 & 5.0 completely disconnects and the only way to reconnect is by unplugging everything. And tech support wants me to hard reset as thecanswer to everything. I have already done that 4 times. Still same issues Totally frustrated.
Is there a specific type of extender that is compatible? I was told to make sure they were compatible. No idea where to even start to verify that.
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