I purchased the One+ 9 5G through T-Mobile and it is now having audio issues. The other person on my account cannot hear when someone calls him, but we can hear him. I turned off BT, no help. There are no updates needed. We tried both Wi-Fi and cellular. The only thing that works is to power cycle the phone, which is frustrating when you’re trying to take important calls. It looks like we aren’t the only ones with the issue. So, T-Mobile, what do you say? How do we fix this? Is this something with the service or the device? Why is it happening all of a sudden? He uses a case, no drops, no damage, no extreme temperature or water exposure.
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