FYI, my phone was an iPhone 12 Pro Max from AT&T purchased and plan, paid off and unlocked. I talked to overseas support and like everyone was very frustrated and told the person “Just transfer me to a higher level rep/tech”. He fixed it in minutes. Just tell them to check your account for this block and have them remove it. They can check all you lines at the same time if you have others on your plan. Doesn’t need to have a trouble ticket. Be persistent with the rep and just keep cool. That was the hardest thing for me.
Problem Resolved! Called to Mobile yesterday and they were able to fix immediately. Seems they had some. Kind of block on my line. He was able to remove and all text verification codes and OTP come in to my phone.
Xman1968 said it all. I have been having the exact same issues. Why is T-Mobile not all over this issue? It is serious as stated in other questions. I usually get the “Did you bring an unlocked phone from another carrier”? Or it is not our issue, it’s the company or site sending the OTP or Codes. Please fix, it is the new standard used out there for verification. Its not going away, however, your customers may if this is not taken seriously.
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