I landed here while googling for help on the same issue. Nothing to add other than happens to my wife and I daily on our new iPhone 13’s with T-Mobile. Stinks, because otherwise, our decision switch to this carrier has been been okay and the network is definitely fast when it works. The issue seems worse when leaving wifi going to cellular data but it also happens randomly when out and about. In all situations, full signal, no data.
This is quite frankly the only issue keeping our switch from Verizon to T-Mobile from being great. I’ve been impressed otherwise by not seeing any drastic reduction in coverage vs Verizon. T-Mo also has. better UWV presence in our area than the competitors and it’s pretty fast - when it works. However, all that said, I am about to lose my sanity and jump to another carrier. I spoke with support last week only to be told that I should consider turning off the 5g on my iPhone to fix the issue. I didn’t switch carriers to the “nations best 5g coverage” to turn off my 5g.
FWIW - Here is the response I received from T-Force when asking about the issue. The funny thing is, 5G coverage in my town is honestly pretty good with UC covering a good chunk of town. I don’t think lack of coverage is to blame and I am interested to know about this special iphone 12/13 network she referenced :) Realistically, it’s probably a N71/LTE blending issue. “It's important to have all the details you need to know about our 5G service. I'm here to help! We have a new 5G service that we're prepping called stand alone 5G for the iphone 12-13 series. This will allow your phone to operate even if there is only 5G signal in the area. We currently don't have this service available in your area quite yet. We do have a 5g tower in your area and at the moment you should definitely be able to see 5g outdoors and in most homes (depending on your location) but the LTE signal in this area is quite a bit stronger at this time so it's likely your phone will opt for LTE for the best experien
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