Replies posted by Nota happy camper

1 Reply

D
dabendFirst activity
asked in Accounts & Services

I was promised a third line for free and didn't receive it.

I just switched/migrated over from Sprint 55+ plan and was told about the Magenta Max plan with a third line for free. I received a bill for $256+ and when I called they said I was quoted about the essential plan which was a complete lie. They kept trying to get me to just take the essential plan if I wanted a lower bill. This is the typical Bait and Switch tactics T-Mobile has been doing for years. I am filing a complaint with the FCC because why would someone go from a good plan to inferior plan and pay for something promised such as the third line. I had my son and daughter who also heard the guy state the third line was free. www.fcc.gov

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