UPDATE: Bottomline is they fixed it at the store. I never got a call back regarding the claim that was submitted, so I again drove to the T-Mobile store and signed in, waited about an hour and re-explained the whole situation. A technician did what I expected he would do, which is do a factory reset, eventually one of the associates that was working with me 6 days earlier got involved and told me that they have not yet received a response from the claim that was submitted, He did some research in their system and told me that what he just learned is that there are many complaints about Samsung Smart Watch 4 not being compatible with their system and they do not work with stand alone LTE plans. I expressed my disbelief and asked “Then why did you sell me one with a stand alone wearable plan for $10 per month if the company knows it wont work?” He agreed that it should not happen but that is the situation with this new watch. I said “then why does the same additional watch that I added
I am having a similar issue. I have a Sprint business account, I got a call from someone from Sprint that I need to get updated T-M0bile SIM cards for our devices otherwise we will not be able to use the network soon. Went to a local T-Mobile store/repair center [where I have been going for years with Sprint] asked about updating SIM cards, after waiting 45 minutes for an available associate, they changed SIM cards in our Samsung phones. I mentioned that I am considering upgrading my Galaxy S3 smartwatch and getting a new watch with LTE plan instead of only Bluetooth/WiFi, I chose a Galaxy Smart Watch 4 Active [44 mm without classic bevel] that is on promotion for $99 if I sign up for an unlimited wearale plan for $10 a month and agree to keeping it active for 2 years. So I did, I was almost going to do a trade in on Samsung’s website for the Smartwatch 4 Classic LTE 46mm for their Black Friday special of $299, so this seemed like a good deal without the bevel and slightly smaller for
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.