Basically, it just quit giving me the F451 error page that it kept giving me before. Instead, it said: “New PIN/Passcode cannot be same as current PIN/Passcode. Please try again.” Which means at some point, it had apparently registered the PIN that I actually want. I was on desktop when tried it last (couple weeks ago when I posted here last), but I just tried it again on both desktop and the mobile app, and get the same message.
Thanks. I just tried it again, and it seemed to work. Funny, since it didn’t work when I tried it yesterday. Months of giving that error code, and now suddenly it seems okay.
I’m at least relieved to know that I’m not the only one who has encountered this. No resolution that I’ve found so far. T-Mobile doesn’t seem to monitor the Community Boards, so they don’t care. I genuinely cannot understand why they don’t have support boards like this where actual T-Mobile support folks answer the questions. Is that really too much to ask?
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