it’s looking like we will have to get our lawyer involved, i have never been treated so unfairly, i have a voice mail massage on my phone of the rep. telling me they received my phone and will be removing the charge, and now i speak to someone else and he says no they can not remove the charge, but they have the phone and still wants to charge me, I don't see me or my husband paying for something we do not have. i just pray she can hold them responsible for paying our lawyer fees also
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