I think you aren’t understanding what I’m saying the problem is. I have contacted T-Mobile half a dozen times or more, by telephone. I’ve actually spoken with 15 or so “experts”, (since I usually get bounced around during the call.) The problem is not that I can’t make contact with T-Mobile, it’s that no one is competent enough, or well trained enough, to actually deal with the problems I’ve raised. Offering me a different way to contact whatever a “T-Force” person is on Twitter (which I don’t use) doesn’t solve the problem.I’ve got a bill now for $600+, after 2 months of trying to get someone’s attention.
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