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Plants 456First activity
asked in Troubleshooting

Security level with Ethernet connection, 5G21 Gateway

Mostly solved: After failed log-ins to the 5G-Gateway using all combinations old, most recent, and default user-names and passwords, tech support instructed a factory Reset of the 5G21-Gateway. After the factory Reset and logging into the router address, online, to view the security settings for the Gateway,  the display on the new computer are the default settings:  Encryption Mode:  WPA/WPA2/WPA3 Personal;  WPA Version: WPA/WPA2;   and WPA-Encryption Mode: AES.  While on the old computer, after 5G-Gateway Reset to factory settings:  only top topics display in bold print and remaining topics display in grayed-out print.  Clicking on 2.4 GHz and 5 GHz categories, opens them, but displays nothing.  NO other category settings display either. For 4G wi-fi connections, the old computer required Encryption Mode:  WPA/WPA2 Personal;  WPA Ver: WPA/WPA2; and WPA-Encryption-Mode: WPA (without AES stipulation). Have read that AES encryption was wrapped into both WPA2 and WPA3.  Would that make A

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