Replies posted by Showmo Frenchies

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M
MarioandTiffFirst activity
asked in Coverage & Signal

Why is there mysteriously no longer signal in my house after T-Moblile/Sprint Merger?

We were sprint customers. We recently upgraded 3 of our lines. Since doing so one of our lines will not work correctly. After arguing with techsupport with t mobile, sprint and apple they finally replaced the phone. Now the replacement is doing the same exact thing as the old phone so it’s definitely not a phone issue. The problem we are having is we are not able to have a phone conversation with the phone. I can hear everything the other party is saying but they can’t make out what I’m saying because the phone cuts out so bad. Any suggestions on how to handle this issue? Tech support has pretty much went through trouble shooting many, many times. I’ve also been to the apple store twice. The second time apple sent the phone in to be checked and no issues with the phone were found. Other than breaking in and out the phone works as it should. We have no problem making or receiving calls. 

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