This same thing happened to me last night except for Tmobile confirmed to me when I went into the store to get my Sim straightened out that the Sim switch was in fact done by a T-Mobile employee. I am filing a police report with my local PD and will be contacting an attorney to try and get my money back from Tmobile due to their negligent employee. This is terrible. I also have a contact to our local news and since it’s in LA it’s not a small new station. After I get my attorneys involved I am going to contact the local station so that they can make this known to all. I will be searching for a new company soon. T-Mobile offered NOTHING but to lock up my SIM. Pretty sad. They don’t care about us, just our $$.
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