Replies posted by TinkerThinker

2 Replies

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ibugu2First activity
asked in Coverage & Signal

VPN app won't work on cellular network

@ibugu2, there is a discussion here about eCatcher and issues with IPv6 support on iOS version 15. It dates back to March, and notes that Ewon should have updated the application to address this. It’s not a definitive answer to your issue, but might point you in the right direction.You might also want to look at what protocol that VPN client uses, and toggle to UDP if such settings exist. I do not have an iOS device handy to look (nor a networked control system!), but will keep looking.Also, definitely good to test as suggested by drnewcomb. I have had success with the free version of Net Analyzer by techet. There’s also Fing and many others for ping and traceroute.

5
T
1 year ago
I
ibugu2First activity
asked in Coverage & Signal

VPN app won't work on cellular network

Hello @ibugu2,It sounds like an IPv6 compatibility issue on your VPN (or possibly the company’s network). If the VPN or network are only passing IPv4 traffic, this presents a problem, since I believe that T-Mobile is IPv6.This should not prevent you from connecting, but might require setting a second APN on your phone (I’d have to research how this is accomplished on iOS devices). Do you happen to know what VPN your company uses (e.g. MobileIron, WorkspaceONE, Intune, etc.)? If your company has an IT department (or IT person), that would be the first place to start. If not, I might be able to provide some more guidance on the steps necessary.

5
T
1 year ago
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