I don’t know if it’s a problem caused by T-Mobile or LG as it’s normal for one firm to blame the other. However, enough is enough and someone needs to straighten out this mess and quickly.
I’m convinced that the problem is T-Mobile and not LG regardless of what we are being told. My reasoning for this is simply that my wife has the exact same LG phone that I have which is on a Verizon account and she has no problems at all. A friend has a LG 60 on a verizon account and has no problems at all. I have 2 LG phones both on T-Mobile (for 23 years) and both have the annoying & repeated IMG not working or has stopped messages. T-Mobile says buy a different phone. I say “I bought these phones from you and have been with you for 23 years, FIX THEM. Note: It is much cheaper to switch carriers than to buy new phones and if you couldn’t keep them working on your network, you shouldn’t have sold them to me at your store in DeLand, Florida.
Mine stopped for 1.5 days and started up again last night & has continued popping up the message all day today.
I’m giving T-Mobile until the first part of next week (I doubt they even read our postings) and then I am going to look into switching to Verizon. I’ve been with T-Mobile 23 years and hate to leave but this is ridiculous. 2 LG phones on Verizon and no problem. Talked with a friend this afternoon with LG phone on AT&T and he hasn’t had a problem. I have 2 LG phone purchased from and on T-Mobile and they are both screwed up. Support says it’s a LG problem….that’s a load of garbage. They can fix it or lose customers. The stupid pop up on my phone goes off about every time I touch the phone now.
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